Terms of Service

Last Updated: May 27, 2025

Welcome to Chinese Yixing Teapot

Welcome to chineseyixingteapot.com, your premier destination for authentic Chinese Yixing teapots, purple clay teapots, and traditional Zisha teapots. These Terms of Service (“Terms”) govern your use of our website and the purchase of our handcrafted Yixing clay teapots and related products.

By accessing our website or purchasing any Chinese Yixing teapot products, you agree to be bound by these Terms. If you do not agree with any part of these terms, please do not use our services.

Product Information and Authenticity

Yixing Teapot Authenticity

All Chinese Yixing teapots sold on our platform are authentic products sourced directly from Yixing, China. Each purple clay teapot is crafted using traditional methods and genuine Yixing clay materials. We guarantee the authenticity of every Zisha teapot in our collection.

Product Descriptions

We strive to provide accurate descriptions, dimensions, and images of all Yixing clay teapots. However, as each Chinese Yixing teapot is handcrafted, slight variations in appearance, color, and texture are natural characteristics of authentic purple clay teapots and should be expected.

Order Processing and Fulfillment

Order Acceptance

Your order for Chinese Yixing teapots constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. Order confirmation will be sent to your provided email address upon acceptance.

Inventory and Availability

Due to the handcrafted nature of authentic Yixing teapots, inventory may be limited. We will notify you immediately if any purple clay teapot in your order becomes unavailable.

Processing Time

Orders for Chinese Yixing teapots typically require 2-5 business days for processing before shipment. Custom or made-to-order Zisha teapots may require additional time, which will be communicated at the time of purchase.

Shipping and Delivery

International Shipping

We ship authentic Chinese Yixing teapots worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

Packaging and Protection

All Yixing clay teapots are carefully packaged with protective materials to ensure safe delivery. We use specialized packaging designed specifically for fragile ceramic and purple clay teapot shipments.

Risk of Loss

Risk of loss and title for Chinese Yixing teapots pass to you upon delivery to the designated shipping address.

Product Care and Usage

Yixing Teapot Care Instructions

Proper care instructions for your purple clay teapot will be included with each purchase. Following these guidelines will help maintain the quality and performance of your Chinese Yixing teapot.

Warranty Limitations

While we stand behind the quality of our Yixing clay teapots, we cannot warrant against normal wear, misuse, or damage resulting from improper care of purple clay teapots.

User Accounts and Information

Account Creation

Creating an account allows you to track orders, save favorite Chinese Yixing teapots, and receive updates about new Zisha teapot collections.

Information Accuracy

You are responsible for maintaining accurate account information, including contact details for order processing and shipping of your Yixing clay teapots.

Privacy and Data Protection

We respect your privacy and handle personal information in accordance with applicable data protection laws. Information collected is used solely for order fulfillment and customer service related to your Chinese Yixing teapot purchases.

Intellectual Property

Website Content

All content on chineseyixingteapot.com, including product images, descriptions, and educational materials about purple clay teapots, is protected by intellectual property rights.

Product Photography

Images of Chinese Yixing teapots and Zisha teapots on our website are proprietary and may not be used without written permission.

Communication and Customer Service

Contact Information

For questions about your Yixing clay teapot order or our services, contact us at support@chineseyixingteapot.com. We strive to respond to all inquiries within 24-48 hours.

Language Support

Our customer service team can assist you in multiple languages regarding your Chinese Yixing teapot purchase and care instructions.

Website Usage

Permitted Use

Our website is designed to showcase and sell authentic purple clay teapots and related products. Users may browse, research, and purchase Yixing teapots for personal use.

Prohibited Activities

You may not use our website for any unlawful purpose or in any way that could damage our business or reputation in the Chinese Yixing teapot market.

Limitation of Liability

Service Limitations

While we strive to provide accurate information about Chinese Yixing teapots and reliable service, we cannot guarantee uninterrupted website access or error-free transactions.

Product Performance

The performance and satisfaction with your purple clay teapot may vary based on individual use, care, and tea brewing preferences.

Modifications to Terms

Updates and Changes

We may update these Terms periodically to reflect changes in our business practices or legal requirements. Continued use of our website after such changes constitutes acceptance of the updated Terms.

Notification

Significant changes to these Terms will be posted prominently on our website and may be communicated via email to registered users.